Last Updated: 09/02/2024
Thank you for choosing PharaohVision Studios. We want you to be satisfied with your purchase. Please review our returns policy below.
1. Returns and Refunds
a. We accept returns within 24 hours of purchase.
B. To initiate a return, please contact our customer support team at info@pharaohvisionstudios.com with your order number and detailed reason for return.
2. Refund process
a. Once your return is received and inspected, we will send you an email notifying you whether your refund has been approved or declined.
B. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
4. Exchanges
We do not currently offer exchanges. If you need a different product, please follow the returns process and place a new order.
5. Damaged or defective items
If you receive a defective product, please contact us immediately at info@pharaohvisionstudios.com with a screenshot of the product, and we will help you solve the problem.
Contact Us
If you have any questions or concerns regarding our return policy, please contact us at info@pharaohvisionstudios.com.